This product is a USB headset training cable or lead known as a Y lead for training purposes. The Y lead is the ideal way to connect 2 headset tops together for training purposes to PC or any other suitable USB device which allows headset use.
This is ideal for a trainer to sit next to the telephone agent who is receiving the training and have a choice of either listening in to or joining in on the conversation with a caller and trainee.
Watch the video here to see how a headset training lead works. (It works the same for desk phones as it does for PC - just a different plug going into the main device) Headset training leads or Y leads for use on PC (computer soft phone) Unified Communications platforms
IMPORTANT - this training lead is ONLY for use on Streamline Pro+ Eco Headsets & JPL -headsets with a compatible QD or "quick disconnect" plug half way down the wire.
If your current headsets do NOT have a QD plug then simply purchase a complete headset training kit here
Our USB headset training packages contain everything you need to provide training to your employees!